Key Account Support Henderson

Key Account Support - Henderson

Are you customer-focused, commercially minded and great at keeping things moving? We’re looking for a proactive Key Account Support team member to help deliver outstanding service to our key customers and support the continued growth of our branch.

What you will be doing?

Based in our Henderson branch, you’ll provide day-to-day sales and account support for key customers managed by the Branch Manager.

You’ll become a trusted point of contact for customers, responding to enquiries, preparing and following up quotations, processing orders and keeping customers informed about product availability, lead times and deliveries.

Working closely with the wider branch and sales team, you will:

• Build strong relationships with allocated customers and understand their ongoing requirements.
• Prepare accurate and competitive quotations and follow up opportunities through to an outcome.
• Process and coordinate customer orders, supplier orders, credits and returns.
• Identify opportunities to increase sales through additional products, alternatives and solutions.
• Work with the Branch Manager and Sales team to support customer account plans and sales activity.
• Monitor customer purchasing trends, open quotations and potential risks or opportunities.
• Support the achievement of branch sales and gross-profit targets.
• Assist on the trade counter and across branch operations when required.

This is a varied role where strong communication, organisation and follow-through will be key to delivering the level of service our customers expect.

What you will bring?

You’ll bring energy, accountability and a genuine commitment to helping customers and branch team to succeed.

You will be confident communicating with customers and comfortable managing multiple enquiries and priorities throughout the day.

Previous experience in internal sales, account support, customer service or a trade-based environment would be valuable. You’ll also bring:

• Strong customer service and relationship-building skills.
• Experience preparing quotations, processing orders or supporting customer accounts.
• A proactive approach to following up sales opportunities.
• Good attention to detail and numerical ability.
• Strong planning, organisation and problem-solving skills.
• The ability to work collaboratively across sales, branch, credit and supply teams.
• Competent computer skills and the ability to learn new systems.

Experience within the electrical or wholesale sector would be an advantage, but it is not essential. Product training and support will be provided.

What you will get?

• Southern Cross Health Insurance - Wellbeing One plan
• Your birthday off - fully paid
• Competitive salary package
• Staff purchasing benefits
• Monday to Friday hours - no weekend work
• Training and development within the electrical wholesale industry
• A diverse, inclusive and welcoming workplace where everyone’s identity and contribution are valued

Who are we?

Corys Electrical is a leading supplier of electrical, data, lighting and safety products throughout New Zealand. With 30+ branches nationwide and more than 100 years of experience, we provide innovative and effective solutions supported by strong customer service and an extensive product range.

As part of the D2A Group, a leading distributor across the Asia-Pacific region, we believe our people are at the heart of everything we do. We value diversity, inclusion, and the unique strengths each person brings to our team.

If you’re ready to join a team that values great service, strong relationships and working together, apply now.

Applications will be accepted until the role is filled.

Position description Apply now

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